How Lexus has Addressed the Problem

Lexus LX 470 2007 modelLexus is committed to setting the industry’s highest standard in customer care and vehicle safety. We advise you to contact Lexus of Watertown to schedule a service appointment. This service is provided free of charge, and we can pickup and drop off of your vehicle, also free of charge, on the service date.

This voluntary recall has been issued to the owners of 39,000 Lexus LX 470 SUVs from the 2003 to 2007 model years. As a result of a design flaw, the snap ring that secures the steering shaft may come loose if the front wheels suffer an unusually severe impact. Over time, this may cause the steering shaft to disengage.

No other Lexus vehicle from these model years is part of this recall. Lexus LX 470 SUVs from the 2008 model year on feature a different steering shaft design, and are not affected by this recall.

Lexus has created a new snap ring that can withstand heavier impacts. An additional component has also been designed to further secure the steering shaft.

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